As new means of communication continue to develop, protecting privacy has become increasingly important. We are therefore committed to respecting the confidentiality of the personal information we collect.
This policy explains how we handle and protect the personal information we collect through technological means, such as by email or online. We follow these guidelines to protect your privacy and comply with our legal obligations.
Who does this policy apply to?
The rules described in this policy apply to you if we collect your personal information through technological means in the course of our activities. For example, this policy applies:
- If you contact us by email.
- If you complete one of our online contact forms.
By using this website, you agree to this Privacy Policy.
- COLLECTION OF PERSONAL INFORMATION
With your consent (information voluntarily provided through forms), we collect the following types of information:
- Your name
- Your email address
- Your telephone number
This personal information is collected through forms and interactions between you and our website. We also use cookies and log files to collect information, as described below.
- PERSON RESPONSIBLE FOR THE PROTECTION OF PERSONAL INFORMATION
At Les Entreprises Parlec Ltd., the person responsible for the protection of personal information is FANNY BENOIT.
You can contact this person by email at
- METHODS USED TO COLLECT AND PROCESS YOUR PERSONAL INFORMATION
3.1 FORMS
Your personal information is collected through the following forms:
- Information request form
3.2 USE OF YOUR INFORMATION
We use this information for the following purposes:
- To contact you (to respond to your requests, comments or questions)
- To manage the website (to improve our visitors' experience)
- With your consent, to send you offers and announcements by email
- To provide customer follow-up
- For statistical purposes
3.3 DISCLOSURE AND RETENTION OF YOUR INFORMATION
We will not use your personal information for purposes other than those specified at the time of collection, unless you expressly consent or unless required by law.
We will not rent, sell or share your personal information with third parties. Any exception will be made with your consent and solely for the purpose of responding to your requests.
We retain the personal information we collect from you for as long as necessary for our ongoing business activities, including to provide a service you have requested or to comply with applicable legal, tax or accounting obligations. Your personal information is retained in an identifiable form only for as long as necessary to fulfill the purposes for which it is processed and will not be retained beyond those purposes unless required by law.
Personal information that is no longer required to fulfill the identified purposes will be destroyed, deleted or anonymized.
- LOG FILES AND COOKIES
Our website uses cookies to improve your browsing experience. These cookies collect information such as your IP address, your device's operating system, the pages you visit and other similar information. You can configure your browser to block cookies, but doing so may affect your experience on the website.
We primarily collect the following information:
- Anonymous analytical data, such as referral sources, browser type and the number of pages viewed. We use this data to improve our website.
We use tools such as Google Analytics and remarketing to display advertisements based on your interests when you visit our website. You can opt out of this information collection by following the procedure described in the Google Analytics privacy policy.
These files allow us to:
- Obtain anonymous statistics regarding website usage
- Improve the quality of the website's content and performance
- REQUESTS FOR ACCESS, CORRECTION OR WITHDRAWAL OF PERSONAL INFORMATION
5.1 RIGHT OF ACCESS
We also recognize your right to access, correct, modify or delete your personal information. You may exercise this right by contacting us in writing or by telephone using the contact information provided above (Section 2).
5.2 WITHDRAWING YOUR CONSENT
We offer you the option to object to the use of your personal information for certain purposes, as well as the right to withdraw your consent. To exercise these rights, you may contact us using the information provided above (Section 2).
The following steps apply when processing a request:
- You must send a written request to the person responsible for access to and protection of personal information. You will find their contact information in Section 2.
- We will process your request within 30 days of receiving it.
- You will receive our response by email or telephone.
- SECURITY
The personal information we collect is stored securely. Individuals working with us are required to respect the confidentiality of your information.
To protect your personal information, we use security measures such as SSL encryption, computer backups, usernames and passwords, and firewalls. We strive to incorporate the latest technological advances to protect the confidentiality of your transactions. However, because no method of transmission over the Internet is completely secure, there is an inherent risk when transmitting personal information online.
- EXTERNAL WEBSITES
Our website may contain links to external websites. We are not responsible for the content or privacy practices of these websites. We encourage you to review their privacy policies.
- UPDATES TO THIS PRIVACY POLICY
This policy is effective as of October 18, 2023, and replaces all previous versions. It may be amended when necessary and without prior notice.
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